SHIPPING

COCKTAIL Gift box orders are shipped within 3-5 business days using our delivery partner Shipstation. Orders may take up to 10 business days to be received from the day of purchase.

We ship Australia-wide for all COCKTAIL gift box orderS. WE DO NOT SHIP INTERNATIONALLY.

spend $200 and Over on COCKTAIL GIFT BOXES, To take advantage of our free shipping offER.

RETURNS

Should any damage occur during shipping please email US with images of any issue and we will get back to you with a plan of action for replacement or refund.

If you believe the product is faulty due to manufacturing then please EMAIL us regarding the issue.

We do not accept returns for change of mind or incorrect purchases. 

email orders@theuglyduckling.com.au

Corporate Orders & Personalisation

If you wish to order a large bulk amount of gift boxes for a corporate order please contact us directly via email at orders@theuglyduckling.com.au and we can provide bulk order pricing and information on personaliSed covers for each gift box.